Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kiddy Kingdoms (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kiddykingdoms.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@kiddykingdoms.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@kiddykingdoms.com
Summer suit, thin. The shirt and pants correspond to the size grid, the waistcoat is too small. I did not communicate with the store. The goods went long, 2 months
The suit is very good))))) order will not regret
A good suit, all sutures are even. The truth has not yet washed, I do not know how the fabric will behave. Size ordered for a year-90, while the son is 8 months old and wears 80R, I think by the year just will be a suit)
Super suit! Delivery 10 days to Samara. On the birthday will be elegant) took on the growth of 82 suit 90. slightly too big, but you can fit the size under the small
Very nice thank you very much, arrived quickly
Nice suit. We bought once for the event, but if there is another reason and we will not grow out of it, then we must dress up again. The quality of cotton is normal for such money. The shirt is a little rough. Ordered for the baby 1 year size 80 (our height is somewhere 77-78). The suit was with a margin. In the photo for comparison, our jeans of the Zara (p. 80) and ordered trousers, hoodie mango (r. 80) and shirts. As you can see, everything is much bigger. But the waistcoat was butt. Of the minuses: on the seams and with a buttoned waistcoat, the cage does not dock, but these are trifles. Washed with her hands, the water was blue, so I do not recommend washing in a typewriter. In general, the suit sat well, trousers on an elastic band, the baby was comfortable. For such money an excellent product. And delivered quickly (about three weeks before the MSC).
Suit cool for a year Size o personally took 12 m. goes in size. The store is good at answering. 2 weeks shol
Very fast delivery to Russia, the track was tracked all the time. I ordered a friend for my son for 2 years. But I ordered 3 T, in the end it turned out to be great. Thin, sewn smoothly, threads do not stick out.
I ordered September 9, and already September 22 the parcel came to the Post Office. Quality is good. A little thread was sticking, but I cut them off quickly. The butterfly is not very, the curve, but I will try to iron exactly)) thin suit, for the summer is perfect. Good at kindergarten or at home to dress for a holiday. The child will not be hot. All as in the photo. Very beautiful!
In general, it's normal, only the thread sticks out a lot, ordered for the year, but the shirt and trousers are very large, in Kursk came in 2 weeks
The quality is thin and everywhere the threads climb, but it looks beautiful. The son is a bit too big.
12м- размер 80 российский. Швы ровные, качественно все прошито. Цвет какой то серо-синий, не чисто серый в общем. Качество конечно не очень, очень тонкий костюм, синтетика.но в общем довольна. На годовасие будет большой, но тут уж у кого какой малыш.
все соответствует фото, на штанах и жилетке 65% хлопка, 35% полиэстр, рубашка синтетика, как тонкая плащевка ребенку будет не комфортно, рубашка на выбрас. С продавцом не общалась.
Very beautiful clothes perfect, recommend to everyone.
Suit completely as the picture. Very happy with the purchase. Size 80.us per year will fit exactly. pants without lining. vest on lining. the composition of the photo. Delivery fast, tracked
Of course, cotton is not enough. Especially shirt, pure polyester. I took a photo shoot, going to this will not be comfortable for a child. Stitched qualitatively.
The suit is good, but I ordered a big .. It goes in size. No more to take the size
Very cool set. Ladnie odszyty. Shirt Biala elegant. Pants and vest thin but ladne. Material not rozciaga Sie. Waist with so many eraser. Vest with lining sweatshirt. Good qualityand. Fast wysylka. The care label 80. Shirt seems Sie wieksza.